Youngland's SWITCH! Program

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Frustrated with slow-responding service providers?

What is the SWITCH! Program?

A one of a kind program established by Youngland to provide a “Re-discover” and learning opportunity for existing Great Plains customers. The main objective of this program is to implement and support our fine turning MUST KNOWN product tips and tricks to solve your real-world problems, while acquiring valuable feedback about the solution and its implementations.

You will receive:

A FREE STRATEGY ASSESSMENT

A Strategy Assessment offered by Youngland is a professionally written report on the readiness of your business infrastructure. By showing your interest, we will gladly provide a free strategy assessment in formal written form for your company. Upon this request, we will commit to providing you a one-on-one interview to learn more about your unique business, in order for us to develop a professional written strategy. Our goal is to provide a possible solution to your unique business needs with implementations of Microsoft technologies. No strings attached.

10% off

Youngland is currently offering 10% off the competitive rate as a limited time promotion (October 1, 2009 – April 30, 2010). We want to provide you our best services to streamline your business processes at the least of your expense.

How it works

The process begins with the strategy assessment, an interview with one or two of our representatives. We will analyze your business processes, identify your pain points, record your functionality wish-lists, and note the IT Infrastructure. In the next step, we will collect information related to any customization which tailors specifically to your needs if applied. As the review solidifies, you will be able to use the recommendations for production purpose at your discretion.

Key Benefits of Choosing Youngland


Quality & Reliability Youngland’s quality support service will meet your most stringent business requirements. From web-based support to interactive telephone support, we have dedicated staff conveniently at your service. Our specialized team provides personalized, valuable assistance to effectively solve any of your problems. We provide you and your employees with technical support for standard out-of-the-box software applications and proprietary applications. Many of our offers include guarantees, meaning we will be committed to performing, and you can count on us to deliver the best service possible.

Flexibility We understand that every business has unique needs. It is our priority to make sure there’s a support plan that fits your requirements. From guaranteed response times available by hours, to a pay-as-you-go Flex Support plans, Youngland’s flexible support system is your ultimate solution.

FAQ


Q: May I use your services even if I have already had implementation work done by another provider?
A: Absolutely, if you no longer have a solution provider or are looking to make a change, in most cases we can take your current systems and continue customizing them to your specifications without having to start from scratch.

Q: What if I already have a service provider and would still like to use your services?
A: Not a problem. You can keep your current service provider, we invite you to give us a try, and we’d like to show you the difference. Our knowledgeable team can provide you with the fastest response to your problems and many of these problems can be resolved remotely.

Q: Where are you located? How far do you travel?
A: We are based in Vancouver, B.C., and travel anywhere in both British Columbia and Alberta. Most support work can be done remotely.

At Youngland, customer satisfaction is highly prioritized because we firmly believe that taking care of customers takes care of business. Our staff is dedicated to bring you exceptional care and support. With this as our business model, we are dedicated in providing our customers with the best services because their satisfaction is our reward.

Interested in being a part of our SWITCH! Program? Click here.

Last Updated: Thursday, February 16, 2012; at 12:43:37 PM

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