Case Studies

 

At Youngland, we're proud about the products and services we provide. Our team is dedicated to continuously learn, improve, and challenge ourselves in order to best serve all industry needs.

Industry: Biotechnology


Challenge

This biotechnological company specializes in comprehensive DNA testing services and is based in Washington State. The company is experiencing a period of rapid and sustained growth and seeking additional corporate partners, investors and employees. The company implemented Great Plains to facilitate the needs of the growing company but was having trouble leveraging its full values.

Industry Analysis: Biotechnology firms are often faced with the challenge of transferring scientific skills into revenue and proficient business skills are needed to bridge the gap.

Innovation of scientific technology is crucial in the industry. To succeed in this new environment, successful companies must facilitate collaboration among suppliers, engineers, and product designers by creating shared platforms for information and ideas. Technology can also help integrate existing information to leverage existing knowledge bases within your company and introduce the tools to facilitate knowledge transfer.

A product can only be successful if it meets customers’ demand. Factors such as product lifecycles, increased global competition, business turmoil, forecasting and demand analysis become increasingly more critical for biotech products. Businesses that establish sound demand planning practices have significant competitive advantages.

Solution

To achieve their business objectives, Youngland provided on and off site training sessions that delivered a user-level experience of the system. Operations-level reporting was provided that streamlined internal processes and dramatically reduced time spend on operational tasks. Customer visibility and strategic forecasting was improved via a combination of training and reporting. The gap between data and its usability as a business mechanism was closed. Support for their information systems continues to be provided to ensure smooth day to day operations.

Benefits
Methods and Technologies

At Youngland, customer satisfaction is highly prioritized because we firmly believe that taking care of customers takes care of business. Our staff is dedicated to bring you exceptional care and support. With this as our business model, we are dedicated in providing our customers with the best services because their satisfaction is our reward.

If you are interested in knowing more, please take a look at our SWITCH! Program that offers the product with FREE assessment and discount.


Youngland provides Microsoft Dynamics GP in Canada and USA including Vancouver, Calgary, Edmonton, Seattle. Local service is available in Burnaby, New Westminster, Coquitlam, Richmond, Surrey, Delta, Langley, Abbotsford, Maple Ridge, North Vancouver, West Vancouver, Squamish, Whistler, Victoria and Nanaimo. With reasonable travel we serve Kamloops, Kelowna, Red Deer, Prince George, Bellingham, Believue, Olympia, Tacoma and Portland.

Last Updated: Thursday, February 16, 2012; at 12:43:37 PM

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